Create new channels to grow your business

The goal of the AlphaX Partner Program (APP) is to provide an easy path for system partners to generate business and create revenue from AlphaX products. As system partners progress through the levels of the program, their benefits increase. In order to advance through the program, partners must demonstrate competency and enthusiasm for AlphaX products.

One of the core benefits of the program are the joint marketing and lead generation opportunities. We respect that each integration company has its own business practices and models, and we endeavour to work with each member of our partner program fairly. It is our goal to provide fair and equal support to our entire partner base; we do this by remaining neutral and not recommending any single partner over another. We believe it is the end-users who should be able to make their own choice.

Additionally, we want to respect the existing end-user relationships cultivated by the members of our partner Program. We do this by registering that customer with their partner's accounts in our system and also on the AlphaX platform. To ensure this information is up to date and to avoid potential conflicts of interest, we ask program members to let their AlphaX account representative know as soon as possible about new opportunities and existing customer relationships. At that point if there is already a current relationship between that customer and another member of our partner program we will attempt to resolve potential conflicts and ensure all stakeholders understand the nature of the engagement - and ensure that the end user outcome and the experience with AlphaX products is maximised.

Partner Program benefits are earned through direct product sales to their customers customer base. To ensure that sales count towards program benefits, it is important that partners link their customers to their accounts as soon as they begin working with them.

Here are a few examples of sales that do not qualify for the partner Program benefits:

Registered Partner

Registered partners are able to recommend and sell AlphaX products. They do not receive discounts on hardware or subscriptions. They may be listed as a reseller on the Minnovation website and are eligible for lead generation and referrals.

Registered partners have passed pass pre-screen checks.

Silver Partner

Silver partners receive silver level product discounts on AlphaX products, receive free basic care technical support at the discretion of Minnovation, and may be listed as a Silver partner on the Minnovation website.

Silver partners are eligible for lead generation and referral activities and may be invited to participate in joint social media posts.

Gold Partner

Gold partners receive gold level product discounts on hardware, are eligible to distribute premium licenses of AlphaX and receive free total care technical support at the discretion of Minnovation, and may be listed as a Gold partner on the Minnovation website.

Gold partners are eligible for lead generation and referrals, and are eligible for joint marketing activities including social media campaigns and joint case studies.

Gold partners achieve a minimum of $25,000 USD in sales per annum

Platinum Partner

Platinum partners receive platinum level product discounts on hardware, and are authorised to distribute enterprise licenses of AlphaX. They receive free priority care technical support at the discretion of Minnovation, and may be listed as a Platinum partner on the Minnovation website.

Gold partners are eligible for lead generation and referrals, and are eligible for joint marketing activities including social media campaign, joint case studies and may be invited to attend training webinars.

The Platinum status is the elite of our partners and, as such, they have proven their technical expertise, and their continued successful AlphaX projects which include supporting their existing projects along with driving new projects regularly through their own channels.

Gold partners achieve a minimum of $100,000 USD in sales per annum

Code of Conduct

partner Program members must follow a Code of Conduct that is required of every AlphaX partner as follows:

1. Conducting oneself in all circumstances with honesty and diplomacy.
2. Working effectively to resolve customer issues and keeping MIT up to date on the status and eventual resolution of the problem.
3. Treating MIT as a valued business partner rather than a competitor in the selling of products. For example, every partner is expected to respect a pre-existing business relationship between MIT and an end-user, just as MIT will respect any previously established relationship between an partner and an end-user. Notwithstanding the above, occasionally end-users demand a direct relationship with MIT. In this case, we ask that the partner work with both their customer and MIT to best serve their customer’s needs and provide the best support for the customer.

Partner Delisting

Any of the conditions listed below may result in the cancellation of an partners status level and/or certification.

1. Failing to maintain at least a professional AlphaX subscription. If a , the company's status will be lowered to “Registered” status.
2. The misrepresentation of an integrator’s current status level and/or certification may result in the loss of their status or decertification.
3. MIT integrators will exhibit professional conduct, courtesy, and decorum toward end-users, other integrators, and MIT personnel. Violations may result in the decertification of the company and may further result in the loss of their “Registered” status.
4. Projects that are poorly implemented by an integrator and result in customer dissatisfaction and which result in MIT's direct involvement for resolution of the dissatisfaction may result in the cancellation of the company certification and may further result in the loss of  “Registered” status.

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